Saudi hotel staff are placed at the same-brand international hotels for one to two months of hands-on training — preparing crews for major tourism seasons at home.
Nomination only — there is no open registration.
Hospitality Ambassadors is an initiative launched by the Ministry of Tourism that upskills Saudi hotel staff through one- to two-month placements at international hotels of the same brand, with on-site supervisor assessment.
Raise service quality across the Saudi hotel sector.
Transfer operational best practices between global and local properties.
Develop Saudi hospitality talent and broaden career opportunities.
Strengthen readiness for Hajj, Umrah, and seasonal tourism peaks.
An initiative launched by the Ministry of Tourism as part of its national hospitality talent development efforts — the Ministry provides strategic oversight, funds the programme's stipends, and facilitates travel and training requirements.
Every trainee moves through seven stages, from nomination to programme completion.
Employer hotels propose candidates based on their training needs.
The Ministry of Tourism reviews and approves or rejects each nomination.
Trainees complete their profile and upload required documents via the platform.
The programme facilitates visas and pre-travel paperwork.
Outbound and return travel are recorded; approved stipends are disbursed.
Trainees spend one to two months at a same-brand international hotel.
The on-site supervisor evaluates the trainee; an impact report and certificate are issued.
Saudi staff working at hotels enrolled in the programme, nominated by their employer hotel under the Ministry of Tourism criteria.
Employer hotels propose names through the platform; the Ministry of Tourism reviews and approves each nomination.
Between one and two months, depending on the training plan and the trainee’s level.
Visa facilitation, disbursement of approved stipends, and administrative supervision and follow-up throughout the placement.
No. Access is by nomination only — selected trainees receive an email invitation to activate their account.
Yes. A programme coordinator, the host hotel team, and an in-platform inquiries channel are available throughout the placement.
The host-hotel supervisor uses a structured form; results are recorded on the trainee’s file for impact measurement.
Your account becomes available once your nomination is approved. You receive an email with an activation link to set your password.
For support or questions, email: support@mtsufaraa.com