Hospitality Ambassadorsسفراء الضيافة
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Hospitality Ambassadors Program

From the Kingdom's hotels
to the world's finest

Saudi hotel staff are placed at the same-brand international hotels for one to two months of hands-on training — preparing crews for major tourism seasons at home.

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Nomination only — there is no open registration.

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About the programme

Hospitality Ambassadors is an initiative launched by the Ministry of Tourism that develops Saudi tourism-sector talent through on-the-job training at international hotels of the same brands, with specialist supervisors following up on and assessing trainees.

Objectives

Raise service quality across the Saudi hotel sector.

Transfer operational best practices between global and local properties.

Develop Saudi hospitality talent and broaden career opportunities.

Strengthen readiness for Hajj, Umrah, and seasonal tourism peaks.

The initiative

An initiative launched by the Ministry of Tourism as part of its national hospitality talent development efforts — the Ministry provides strategic oversight and facilitates travel and training requirements.

How it works

Every trainee moves through six stages, from nomination to programme completion.

1

Nomination

Employer hotels propose candidates based on their training needs.

2

Profile & documents

Trainees complete their profile and upload required documents via the platform.

3

Visa

The programme facilitates visa issuance and completion of the required arrangements.

4

Travel

Outbound and return travel are recorded; approved stipends are disbursed.

5

International training

Trainees train on the job at a same-brand international hotel.

6

Assessment & closing

Trainees are assessed in stages — at the end of the international field training, and after the internal application period with submission of the final report.

Frequently asked questions
Who is eligible to take part?+

Saudi staff working at hotels enrolled in the programme, nominated by their employer hotel under the Ministry of Tourism criteria.

How are trainees nominated and selected?+

Employer hotels propose names through the platform based on their training needs.

How long is the training?+

The training duration is set by the training plan and the trainee’s level.

What does the programme provide to trainees?+

Visa status visibility, disbursement of approved stipends, and administrative supervision and follow-up throughout the placement.

Can I register on my own?+

No. Access is by nomination only — selected trainees receive an email invitation to activate their account.

Is there support during the training?+

Yes. A programme coordinator, the host hotel team, and an in-platform inquiries channel are available throughout the placement.

How is the trainee assessed?+

The host-hotel supervisor uses a structured form; results are recorded on the trainee’s file for impact measurement.

Sign in to the platform

Your account becomes available once your nomination is approved. You receive an email with an activation link to set your password.

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For support or questions, email: support@mtsufaraa.com

An initiative launched by the Ministry of Tourism

The platform protects personal data in line with Saudi Arabia’s Personal Data Protection Law (PDPL).

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